Our Warranty

The Avalanche Bicycle Company warrants the frame and the rigid fork of each new Avalanche Bicycle to be free of defects in material and workmanship for a period of five years from the date of purchase for the original purchaser. All other components, are warranted to be free of defects in material and workmanship for a period of one year from the original date of purchase. It is important to remember always keep the original proof of purchase.


Ebikes: Electric bike motor, controller and battery pack for a period of one year from the original date of purchase.


In the event that a warranty claim arises, the original owner will need to provide the original proof of purchase together with the bike being claimed. Contact an authorized retailer to initiate a warranty claim. Warranty claims will only be accepted if: The bicycle has been used ONLY for its intended purpose.


The warranty does not cover use of the bicycle in competition and/or commercial activities. The warranty does not cover normal wear and tear, improper assembly or follow-up maintenance, installation of parts or accessories not originally intended or compatible with the bicycle as sold, damage or failure due to accident, misuse or neglect, or modification of frame, fork or components.


The Avalanche Bicycle Company warranty applies only to bicycles that were assembled by an authorised dealer. Please note this warranty does NOT cover any bicycle that was assembled by a consumer.